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Helping Skills For Human Service Workers

Helping Skills for Human Service Workers PDF

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Author: Kenneth France
Publisher: Charles C Thomas Publisher
ISBN: 0398076316
Size: 79.63 MB
Format: PDF, Kindle
Category : Psychology
Languages : en
Pages : 364
View: 1380

Book Description: If building relationships and encouraging productive change are enterprises you wish to learn, this book is for you. In this new edition, previously titled SUPPORTIVE INTERVIEWING IN HUMAN SERVICE ORGANIZATIONS, all of the material has been updated with regard to supporting research. The basic system that is presented is simple and straightforward, enabling the reader to keep in mind the fundamental concepts and allowing for the freedom to be flexible, spontaneous, creative, and natural. To increase the reader's understanding, the chapters have been arranged in the following order: Chapter 1 discusses several basic issues regarding the development and use of helping skills. Chapter 2 explores common modes of response. In Chapter 3, several ingredients are provided that foster positive relationships. Chapter 4 presents a step-by-step approach to problem solving. Chapter 5 examines responses that can detract from your efforts. In Chapter 6, a straightforward approach is presented to establishing goals, objectives, and plans. Chapter 7 describes channels of nonverbal information and commonly encountered nonverbal messages. Chapter 8 highlights endeavors that take center stage before, during, and after scheduled appointments. And Chapter 9 considers the needs of several groups: children, older persons, clients having low socioeconomic status, psychotic individuals, and persons experiencing long-standing issues. It will be appropriate for use by human service workers such as social workers, nurses, psychiatrists, psychologists, psychotherapists, counselors and others. Performance in any of these arenas, and a host of others, can be enhanced by the communication skills taught in this book.


Helping Skills For Human Service Workers 4th Ed

Helping Skills for Human Service Workers  4th Ed   PDF

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Author: Kenneth France
Publisher: Charles C Thomas Publisher
ISBN: 0398093040
Size: 36.63 MB
Format: PDF, Mobi
Category : Psychology
Languages : en
Pages : 402
View: 1266

Book Description: This updated and expanded fourth edition continues the theme of the previous edition emphasizing the current supporting research towards the building of relationships, and encouraging productive change between human service workers and their clients. The text arranged the chapters in the following manner: Chapter 1 discusses several basic issues regarding the development and use of helping skills. Chapter 2 explores common modes of response. Chapter 3 encounters several ingredients that foster positive relationships. Chapter 4 presents a step-by-step approach to problem solving. Chapter 5 examines responses that can detract from efforts made. Chapter 6 presents a straightforward approach to establishing goals, objectives, and plans. Chapter 7 describes channels of nonverbal information and commonly encountered nonverbal messages. Chapter 8 highlights endeavors that take center stage before, during, and after scheduled appointments. Chapter 9 considers the needs of several groups such as children and older persons, clients having low socioeconomic status, individuals experiencing psychosis and longstanding issues, and other individuals. New and supporting research for the following topics are included: the helping alliance; client feedback; communication; self-efficacy and stress in helping skills students; responding to negative feelings; methods for implementing plans; person-centered decision making that is required by law (under the Patient Protection and Affordable Care Act) for certain older and disabled individuals; gender; cultural heritage; and ethnicity. In addition, there are multiple-choice questions, as well as short-answer and fill-in-the-response items. Two complete client interviews are included, which will illustrate the value of the skills demonstrated with the person being interviewed. The text is further enhanced by an appendix offering numerous tools such as exercises and forms. This informative book is designed for human resource professionals, counselors, social workers, and other related helping professionals.


Skills And Techniques For Human Service Professionals

Skills and Techniques for Human Service Professionals PDF

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Author: Ed Neukrug
Publisher: Brooks/Cole Publishing Company
ISBN: 9780534567682
Size: 68.99 MB
Format: PDF, Mobi
Category : Education
Languages : en
Pages : 225
View: 2855

Book Description: This is a unique hands-on guide that helps students understand the helping relationship from a human service perspective. This goal of this text is to offer students a thorough understanding of the attitudes, techniques and skills, and major treatment issues that are unique to the helping relationship of the human service professional.


Skills And Techniques For Human Service Professionals

Skills and Techniques for Human Service Professionals PDF

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Author: Edward Neukrug
Publisher:
ISBN: 9780692742686
Size: 17.16 MB
Format: PDF, Kindle
Category :
Languages : en
Pages : 262
View: 3715

Book Description: Skills and Techniques for Human Service Professionals provides helpers with important knowledge in three areas: The counseling environment, helping skills, and treatment issues. SECTION I: THE COUNSELING ENVIRONMENT (Chapters 1-3) 1) Characteristics of the Effective Helper, highlights eight characteristics of the effective helper, including empathy, genuineness, acceptance, cognitive complexity, wellness, competence, cultural sensitivity, and developing your "it factor." 2) Entering the Agency, reviews agencies should respond to phone calls and emails, the atmosphere created by support staff and surroundings, whether helpers have embraced characteristics of the effective helper, the comfort level of the helper's office, and nonverbal behaviors of helpers, such as attire, eye contact, body positioning and facial expressions, personal space, touch, voice intonation, and tone of voice. SECTION II: HELPING SKILLS (Chapters 3-7) 3) Foundational Skills, presents skills or attitudes that helpers should provide early in the relationship including honoring and respecting the client, being curious, delimiting power and developing an equal relationship, non-pathologizing the client, and demonstrating the 3 C's: being committed, caring, and courteous. 4) Essential Skills, are core skills used in any helping relationship and often initiate movement toward goal identification and even goal achievement. They include silence and pause time, listening skills, reflecting feelings and content, paraphrasing, and basic empathy. 5) Commonly Used Skills, presents skills often exhibited by helpers, and include affirmation giving, encouragement, and support; offering alternatives, information giving, and advice giving; modeling; self-disclosure; collaboration; and advocacy. 6) Information Gathering and Solution-Focused Questions, distinguishes between information gathering skills, such as open questions, closed questions, tentative questions, and why questions; and solution-focused questions, such as preferred goals questions, evaluative questions, coping questions, exception-seeking questions, and solution-oriented questions. 7) Advanced and Specialized Training, examines advanced empathy; confrontation: challenge with support; interpretation; cognitive-behavioral responses; and specialized training skills in the areas of assessment for lethality: suicidality and homicidality; crisis, disaster, and trauma helping; token economies; positive helping; and coaching. SECTION III: TREATMENT ISSUES (Chapters 8-10) 8) Case Management, reviews issues related to informed consent and professional disclosure statements; assessment for treatment planning; monitoring medications; monitoring progress; writing case notes; ensuring security and confidentiality of records; documenting contact hours; making referrals; conducting follow-up; and practicing time management. 9) Multicultural Counseling, examines how to become culturally competent. It offers eight reasons why counseling has not been helpful for some, identifies definitions and models of culturally competent helping, and examines strategies for working with different ethnic and racial groups; people from diverse religious backgrounds; women; men; lesbians, gays, bisexuals, and transgender individuals; the homeless and the poor; older persons; individuals with mental illness; individuals with disabilities; and substance users and abusers. 10) Ethical Issues and Ethical Decision-Making examines ethical codes, reviews four ethical decision-making models, and presents ethical issues related to informed consent, competence and scope of knowledge, supervision, confidentiality, privileged communication, dual and multiple relationships, sexual relationships with clients, where the helper's primary obligation lies, continuing education, multicultural counseling, and values in the helping relationship. Ethical vignettes are presented.


An Introduction To Human Services Values Methods And Populations Served

An Introduction to Human Services  Values  Methods  and Populations Served PDF

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Author: Cynthia Cannon Poindexter
Publisher: Cengage Learning
ISBN: 1285947797
Size: 69.48 MB
Format: PDF, ePub, Mobi
Category : Education
Languages : en
Pages : 364
View: 635

Book Description: Become an effective helper with AN INTRODUCTION TO HUMAN SERVICES: VALUES, METHODS, AND POPULATIONS SERVED! A “must read” for human services workers, students, and volunteers, this concise guide introduces you to the necessary basic skills needed to effectively support and guide persons who need assistance from social services systems. Topics include helping persons living with HIV, working with persons with mental illness, and taking care of oneself. Case studies in each chapter illustrate the helping techniques and difficulties that may arise and exercises help you grasp the techniques presented in the text. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.


Essential Skills For Human Services

Essential Skills for Human Services PDF

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Author: Cynthia Cannon Poindexter
Publisher: Wadsworth Publishing Company
ISBN: 9780534346904
Size: 19.31 MB
Format: PDF, Mobi
Category : Political Science
Languages : en
Pages : 348
View: 5959

Book Description: This concise, useful guide introduces the necessary basic skills helpers need to effectively support and guide persons who need assistance from social services systems. A 'must read' for human services workers, students, and volunteers, this book provides key information, values, and skills needed to be an effective helper. The authors cover topics such as helping persons living with HIV, working with persons with mental illness, and taking care of oneself. Authors Cynthia Poindexter, Deborah Valentine, and Patricia Conway present an eclectic approach and provide useful information for students taking an introductory course in human services or interviewing or for professional facilitators teaching groups of helpers.


Fundamentals Of Case Management Practice Skills For The Human Services

Fundamentals of Case Management Practice  Skills for the Human Services PDF

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Author: Nancy Summers
Publisher: Cengage Learning
ISBN: 1305544838
Size: 11.60 MB
Format: PDF, Mobi
Category : Psychology
Languages : en
Pages : 544
View: 3437

Book Description: This text/workbook is a step-by-step guide through the case management process, from intake and assessment to referrals and termination. The fifth edition focuses on what is most important for students to consider, document, and pass along in each step of the human services process. Chapters walk students through each step of the case management process, while realistic exercises drawn from active professionals expose students to a broad range of true-to-life circumstances and difficulties. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.


Human Service Agencies

Human Service Agencies PDF

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Author: Lupe Alle-Corliss
Publisher: Brooks/Cole Publishing Company
ISBN:
Size: 60.22 MB
Format: PDF, Docs
Category : Psychology
Languages : en
Pages : 310
View: 1586

Book Description: This practical and personal guide alerts students to the real-world issues of agency settings--helping them make the most of their agency experience. The authors introduce students to the most salient issues in the field and facilitate the process of professional skill building and introspection that is necessary in becoming an effective helper. Case examples and exercises support and guide students through a variety of settings, client populations, and ethical and legal issues. The importance of diversity-sensitive practice is highlighted throughout the text.